Terms of Service
Version 2026-09-15-draft · effective September 15, 2026
Draft. These terms are standard subscription terms adapted to TonnaBase and have not yet been reviewed by counsel. They will be replaced by reviewed terms before paid subscriptions begin; accounts will be asked to accept the reviewed version.
1.The service
TonnaBase (“the Service”) is a subscription record of Washington municipal solid-waste collection and disposal arrangements — contracts, tariffs, territories, facilities, meetings, officials and related public filings — assembled from public sources and presented with each fact’s source. The Service is operated by TonnaBase (“we”, “us”). By creating an account or using the Service you agree to these terms on behalf of yourself and, where applicable, the organisation you work for.
2.Accounts and seats
Each seat is for one named person. You are responsible for keeping your password and your authenticator app private and for everything done under your seat. Every seat signs in with a second factor; you may remember a device you control, and must not do so on a shared computer. Tell us at once if you believe a seat has been used without authority.
3.Public record; advisory outputs
Everything in the Service is drawn from public records: adopted ordinances, executed contracts, published tariffs, meeting agendas and minutes, regulatory filings and official statistics. We cite the source of each fact so that you can check it. Figures, ranges, scores and dates the Service presents are advisory, carry stated assumptions, and are not a recommendation to bid, to price, or to act. The Service does not guarantee any outcome and is not a substitute for your own review of the underlying documents or for professional advice.
4.Your data stays yours
Anything you enter into the Service that is not itself public record — notes, uploads, watchlists, your own figures — belongs to you and is visible only to your organisation. We never pool, aggregate, benchmark or otherwise surface one subscriber’s inputs to another, in any form, and we never use them to inform any figure shown to anyone else.
5.Acceptable use
You may use the Service for your organisation’s own business. You may not resell, sublicense or redistribute the Service or systematic extracts of it; use automated means to copy the record beyond ordinary use; attempt to reach data or accounts you are not entitled to; or use the Service to coordinate pricing or bids with any other person or organisation. We may suspend a seat that breaches this section.
6.Subscriptions, trials and fees
Access is by invitation, on a trial, or under a paid subscription. Fees, seat counts and the states covered are set out in your order or subscription page. Subscriptions renew for the same term unless cancelled before renewal; fees are non-refundable except where the law requires. Taxes are charged where applicable. Card payments are processed by our payment provider; we do not store card numbers.
7.Intellectual property
The compilation, structure, software and presentation of the Service are ours. Public records remain public; nothing here restricts your use of a public document you obtain from its source.
8.Confidential source material
Where a public-records response contains material a vendor marked confidential under RCW 42.56.270, we track that status and exclude the material from display and from any figure the Service produces. If you believe material in the Service is subject to such a claim, tell us and we will review it.
9.Availability and changes
We aim to keep the Service available and the record current, and we say on each page how much was read and when. We may change or withdraw features, and we will give reasonable notice of changes that reduce what a subscription includes.
10.Disclaimer and limitation of liability
The Service is provided as is. To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy of any figure, and our total liability arising out of the Service in any twelve-month period is limited to the fees you paid for the Service in that period. We are not liable for indirect, consequential or lost-profit damages, including the outcome of any bid or contract.
11.Termination
You may cancel at any time from your subscription page; access continues to the end of the paid term. We may end an account for breach of these terms. On termination we delete or return your own data on request within thirty days, except copies kept in routine backups.
12.Governing law
These terms are governed by the laws of the State of Washington, and disputes are resolved in the state or federal courts located in King County, Washington.
13.Changes to these terms
We may update these terms. Material changes are announced in the Service and take effect thirty days after notice, or on acceptance if sooner. Continued use after that date is acceptance of the new version; the version you accepted is recorded on your account.
Questions: chad@tonnabase.com.